Schmetterling Reisen GmbH & Co. KG

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Since the creation of the Fullservice Technical package in 1999 Schmetterling has provided support services which are unique to the German market in their scope. Over 6,000 travel agencies are convinced of our service.

We offer you support in all areas of tourist travel:

Schmetterling Argus CRS Support:

• We offer telephone, e-mail, fax support in all aspects of CRS and GDS, whether at a travel booking interface, air, car or hotel.
• We offer support in all current price comparison systems
• We handle the complete technical and administrative communication with all travel service providers (e.g. operator connections, regular automatic password changes to ensure system security), to be able to provide you with an optimum, fully functioning system.

Schmetterling Argus Internet/Online Support:

• We offer telephone, e-mail, fax support in all aspects of the internet, whether IBE (Internet Booking Engine), homepage, search engine optimisation or e-mail hosting.
• You receive from us a complete website with full booking functions.
• We constantly expand the portfolio. Our employees attend all major trade fairs and examine market innovations.

Schmetterling Argus Mid and Backoffice Support:

• We offer telephone, e-mail, fax support in all aspects of Schmetterling Argus Mid-und Backoffice.
• We automatically maintain the commission tables of all operators.
• We pass new requirements on to our in-ho8use development department speedily.

Schmetterling Argus Technical Support:

• We offer telephone, e-mail, fax support in all aspects of technology.
• We operate fault analysis and fault correction for all travel applications.

Online Booking Service (Fulfilment provider):

• frequested, our own, neutral booking centre will undertake complete fulfilment of your online bookings and is available to you and your customers 365 days a year.
• We only employ trained travel sales staff and therefore ensure full support and advice.
• All online bookings and enquiries from your customers are answered within a short time and you are informed about every step.

Travel Agency Booking Service:

• Our Travel Agency Booking Service is available to answer all travel questions at all times.
• If requested, we can coordinate bookings, payments all the way through to sending the tickets for you.

Your advantage: Schmetterling is your first and your only contact partner: we are always there for you!